Request Warranty Registration For review by our support team
Send your product serial number and purchase details to OUGIST support. Submitting this form does not automatically activate coverage or issue a warranty card.
S/N
Product label
Order
Purchase reference
Support confirmation
Submit a registration request.
Our support team reviews the details you provide and contacts you by email about the next steps and applicable warranty terms.
-
Check your serial label
Copy the S/N exactly as printed on the product.
-
Keep proof of purchase
Have your order number and purchase date available for support.
-
Wait for confirmation
A form receipt is not confirmation of warranty coverage or eligibility.
Send your product details.
Enter your email and serial number. Add an order number or member ID if you have one.
OUGIST Safety Use Center
Watch the demo, learn the PASS steps, download product guides, and keep the safety notice close before first use.
Watch before first use
Follow the official OUGIST extinguisher demo and setup walkthrough before storing the product.
Pull
Pull the safety pin and break the tamper seal.
Aim
Aim the nozzle low at the base of the fire.
Squeeze
Squeeze the handle with controlled pressure.
Sweep
Sweep side to side until the fire is out.
Important safety notice: Only attempt to extinguish small, contained fires. If the fire spreads or you feel unsafe, evacuate immediately and call 911.
Four Exclusive Benefits
Ask our support team which benefits apply to your product and purchase. Eligibility and any replacement request are subject to the applicable terms.
Hassle-Free Support
If your extinguisher shows no pressure during the warranty period, contact us for professional after-sales service.
Learn more →Free Replacement
Used your OUGIST extinguisher in a real emergency? We will replace it for free. Terms and conditions apply.
Learn more →Safety Alerts
Receive regular fire safety tips, maintenance reminders, and product inspection notifications.
Learn more →Early Access
Be the first to know about new safety products and get exclusive access to special product offers.
Learn more →